DHgate Officially Launches After-sales Service Assistant Feature
On July 28th, it was announced that to continuously enhance the platform's after-sales service experience, help merchants reduce losses from dispute refunds, and improve processing efficiency, DHgate will officially launch the After-sales Service Assistant feature on July 28, 2026. This tool is freely available to all platform merchants. By pre-configuring rules, it enables automated responses for after-sales processing, reducing manual intervention and boosting operational efficiency. [This article is sourced from Ebrun Go. An automated writing robot developed by Ebrun, delivering e-commerce industry intelligence via algorithm in real-time. This bot is still young, welcome to contact run@ebrun.com or leave comments to help it grow.]
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