Shopee Launches Official Service Provider Recruitment: Encompassing First-Mile Logistics, Overseas Warehousing, ERP, Finance & Tax, Compliance, and More

Ebrun Exclusive, June 12th: Shopee has officially announced the launch of its Official Service Provider Recruitment Program. The initiative invites outstanding partners with cross-border service capabilities to join the platform's ecosystem across multiple fields, including first-mile logistics, overseas warehousing, digital and intelligent ERP solutions, finance & tax compliance, product certification, agency operations, training institutions, and instructors. This move aims to further strengthen the seller service network, providing systematic support to cross-border sellers on the platform at different scales and stages of development.

Based on the recruitment areas, Shopee has delineated seven core service segments, each with defined collaboration directions and benefit structures.

In the area of first-mile logistics, the platform seeks to onboard efficient service providers capable of building stable, timely, and reliable customs clearance logistics transportation channels for cross-border sellers. Successfully onboarded logistics partners will gain direct access to a large number of sellers in urgent need of reliable first-mile resources. They will receive official recommendation placements in the Shopee Service Market, be prioritized in seller search results, and have the opportunity to be upgraded to "Partners," enabling them to co-host official events with Shopee.

Overseas warehousing is one of Shopee's current key strategic focuses.

The platform is vigorously promoting third-party warehousing stores for localized fulfillment, aiming to establish secure and efficient warehousing and fulfillment systems within Southeast Asia and Latin America to help sellers achieve "same-day" or "next-day" localized delivery experiences.

For overseas warehousing service providers, they can apply for the platform's "A/B Grade Recommended Warehouses." Upon successful rating, they will receive exclusive official recommendation placements in the Service Market, enjoy priority collaboration rights for localized fulfillment projects, and gain marketing resource exposure.

In the field of digital and intelligent ERP, Shopee is recruiting service providers capable of offering systematic and intelligent software solutions to help sellers address pain points such as multi-store order processing, precise inventory reconciliation, and financial accounting.

Onboarded partners will be categorized into two tiers based on collaboration depth: Certified ERP and Preferred ERP.

Certified ERP service providers can join the Shopee Service Market, gain display resource placements and a four-star badge, and receive dedicated 24-hour technical support. Preferred ERP service providers will receive a five-star badge, have the opportunity to be featured on the Service Market homepage, enjoy access to a dedicated real-time technical support group, and even participate in the selection for Shopee's Annual Seller Conference Best ERP Service Provider, achieving higher-level exposure.

The finance & tax compliance service directly addresses the complex tax challenges cross-border sellers face in multiple markets. Partners in this field need to assist sellers in navigating policy requirements across different markets, such as Brazilian taxation, Mexico's RFC, and consumption taxes in various Southeast Asian countries.

Selected service providers will be promoted as "Shopee Certified Finance & Tax Service Providers" to all cross-border sellers on the platform, precisely covering tiered needs ranging from novice compliance to large-scale seller tax planning, ensuring accurate matching of supply and demand.

In product certification, Shopee provides efficient and standardized localized access permit services for cross-border goods.

Partners joining the certified service provider database will gain precise exposure in scenarios like the Service Market and compliance notifications, directly reaching high-intent sellers. Simultaneously, certified service providers have the opportunity to participate in Shopee's compliance live streams and seller summits, becoming the official designated "Compliance Compass" to further amplify their industry influence.

Agency operation service providers target sellers with comprehensive needs, including strategic consulting, platform store setup, product management, visual design, operational marketing, and customer service.

After obtaining official certification, service providers can promote themselves on Shopee's official website and Service Market. Those meeting the thresholds can participate in the selection for resource placements under the platform's Win-Win Program. The platform will also prioritize recommending certified agency operation partners to brand sellers in need, taking on high-potential stores to jointly incubate top-selling platform brands.

Regarding training institutions and instructors, Shopee aims to introduce partners capable of delivering comprehensive, in-depth courses covering store operations, live-streaming commerce, advertising, and localized fulfillment, among others.

Certified instructors will receive a lecturer certificate issued by the platform and have the opportunity to participate in projects such as co-creating Shopee's official seller training courses, online live streams, and online boot camps. Training resources will primarily target growth-stage sellers and industry cluster enterprises on the platform that urgently need to enhance their operational capabilities, achieving precise distribution through official recommendations.

For partner qualification thresholds, Shopee has set clear standards: Applicants must possess localized service capabilities in Southeast Asia or Latin America; first-mile logistics providers must have stable routes; overseas warehousing providers must own local warehousing resources; finance & tax certification providers must hold relevant qualifications. Additionally, applicants must have mature case studies of serving cross-border or e-commerce sellers, recognize the Shopee ecosystem, and be willing to make long-term investments and respond promptly to the platform.

The collaboration and onboarding process consists of three steps.

Interested service providers can register by scanning a QR code to fill in basic information and service strengths. Upon receiving applications, the platform will conduct qualification reviews and provide feedback within five business days, with an ecosystem channel manager proactively making contact. After passing the review, service providers meeting the corresponding thresholds for each certification project can complete the final onboarding, officially joining the Service Market, accessing seller business opportunities, and participating in various ecosystem activities.

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