Wildberries Launches Automated 'Smart Self-Pickup' Service

On April 10, Russian e-commerce platform Wildberries announced the launch of a new automated package pickup service called 'Smart Self-Pickup'. The service began pilot testing on April 8 at 10 pickup points in Moscow. When picking up their orders, users simply need to scan a QR code from their mobile app, and the corresponding locker compartment will automatically open. The entire pickup process takes just seconds, aiming to eliminate queues and significantly reduce pickup times. Currently, the service is available for orders with dimensions not exceeding 60×40×40 cm and a value of no more than 50,000 rubles. Maxim Jin, Director of Development at Wildberries, stated at the 'E-commerce and Media Innovation Technology Conference' that the introduction of Smart Self-Pickup is an important step in raising customer service standards, with the goal of making the pickup process faster, more convenient, and more modern. [Source: Ebrun Go. This article was generated by an automated writing robot developed by Ebrun, which uses algorithms to promptly deliver e-commerce industry insights. This AI is still young, and we welcome feedback or suggestions at run@ebrun.com or via comments to help it improve.]