Ozon Adjusts Multiple Fee Rates: Logistics Cost Structure Optimized, Commission Increases for Some Products

Ebrun Exclusive: On February 15, Russian e-commerce platform Ozon announced that starting April 6, 2026, it will adjust the fee structure for multiple services on its platform. This includes reducing logistics fees, optimizing billing methods, and increasing sales commissions for certain product categories.

Overall, this round of adjustments aims to reduce fulfillment costs while introducing a more refined cross-region shipping surcharge mechanism, making the platform's pricing system more transparent and predictable.

According to the announcement, Ozon will simultaneously optimize the logistics billing rules for its two main operational models: the FBO model, where goods are stored and processed in Ozon's official warehouses, and the FBS model, where sellers store and ship goods themselves. After the new rules take effect, the platform will adopt fixed transportation prices based on shipping direction and product volume, allowing sellers to know the specific shipping cost from point A to point B directly before shipping, thereby reducing the uncertainty caused by previous complex formulas.

In terms of specific rates, the logistics fees for goods with a volume of 5 liters or more under the FBO model will be reduced across the board; the FBS model will see a broader reduction, with logistics fees decreasing for almost all product volumes. Simultaneously, the new policy will also apply to reverse logistics processes, including returns and return handling.

Ozon stated that the current logistics fee calculation method is relatively complex, involving a base fee for the first 3 liters of a product, additional charges for subsequent volume, and adjustments based on average delivery time. After the adjustment, the variable of 'average delivery time' will be removed and replaced with a more intuitive and easier-to-understand billing system.

Notably, while eliminating the comprehensive adjustment factor of 'average delivery time,' Ozon will introduce a 'cross-region shipping surcharge' mechanism. Given Russia's vast territory, the platform has divided the country into multiple logistics clusters, such as the Moscow region, St. Petersburg region, and Far East region, each with its own independent warehousing and delivery network.

Under the new rules, if goods are shipped from a local fulfillment center within the buyer's cluster, no surcharge will be applied; if an order requires cross-cluster fulfillment, a surcharge ranging from 0% to 8% will be added.

The platform emphasized that, unlike the previous 'average delivery time' factor which could increase logistics costs for all of a seller's products, the new cross-region surcharge only applies to orders that actually require cross-region fulfillment, avoiding a blanket cost increase for all goods.

This adjustment is seen as a measure to encourage sellers to optimize their regional stock structure and improve inventory distribution efficiency, while also helping to reduce the platform's pressure on nationwide transfers. For sellers, the new mechanism means they no longer need to maintain large inventories in low-demand areas but will bear more explicit additional costs when selling across regions.

In addition to the logistics system adjustments, sales commissions for some product categories will also increase starting April 6. However, commissions for low-priced items under 300 rubles will remain unchanged. Ozon pointed out that, based on comprehensive calculations, the significant reduction in logistics fees and the cost optimization from eliminating the average delivery time factor will overall offset the additional expenses for most sellers caused by the commission increase.

From a strategic perspective, this fee adjustment reflects Ozon's rebalancing between scale expansion and cost control. On one hand, by reducing basic logistics fees and simplifying the billing model, the platform signals a reduction in burden for sellers; on the other hand, by making cross-region surcharges explicit and structurally increasing commissions for certain categories, Ozon is also strengthening its refined operations and regional fulfillment efficiency.

The company stated that all adjustments follow the principles of 'transparency and predictability,' announced in advance and implemented in phases to reduce operational uncertainty for merchants.

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