Amazon Launches Largest Logistics Hub in Western Japan and Expands Its Fulfillment Network Across the Country

Ebrun Original: On December 27, Amazon announced that it had officially launched its largest logistics hub in Western Japan—the Amazon Nagoya Port Fulfillment Center (FC) in Nagoya City, Aichi Prefecture—earlier this year. The facility spans approximately 125,000 square meters, equivalent to 2.6 times the size of the Tokyo Dome.

The Nagoya Port FC incorporates advanced technologies to enhance warehousing and operational efficiency. It features depalletizers for assisted unloading and the Amazon Robotics system, which lifts and transports shelves to help employees complete daily tasks efficiently.

Amazon also revealed that it is continuously expanding its delivery network in Japan.

In 2025, the company will establish six new delivery stations in Okayama Minami (Okayama Prefecture), Chiba Kashiwa (Chiba Prefecture), Fukuoka Kitakyushu (Fukuoka Prefecture), Hokkaido Kitahiroshima (Hokkaido), Tokyo Koto (Tokyo Metropolis), and Ishikawa Nonoichi (Ishikawa Prefecture), with Ishikawa being the first time a station is set up there. Currently, Amazon operates over 65 delivery stations across Japan.

Additionally, Amazon has launched 16 same-day delivery hubs that combine the functions of fulfillment centers (FCs) and delivery stations (DSs). By streamlining the entire process from inbound to outbound, these hubs enable consumers to receive same-day delivery for tens of thousands of products.

Some hubs also offer the "Express Mart" service in limited areas, covering categories such as food, beverages, and daily necessities, with delivery times as short as six hours. Amazon plans to gradually expand the "order by 23:59 for next-day delivery" option nationwide by the end of the year, bringing faster delivery services to more regions.

Amazon is also diversifying pickup and delivery options for Japanese consumers.

Shoppers can collect items at designated locations outside their homes via Amazon Lockers or partner retail counters. There are currently about 40,000 pickup points nationwide, with over 4,500 Amazon Lockers installed across all 47 prefectures.

To improve convenience for deliveries to access-controlled apartments, Amazon Key was fully deployed across Japan in June, covering more than 30,000 buildings. The service allows authorized delivery personnel to temporarily unlock building access using dedicated devices, enabling recipients to receive packages even when they are not home.

In terms of delivery models, Amazon Flex—a flexible delivery service where workers choose their own hours—is available in all 47 prefectures, with tens of thousands of delivery partners active. The number of Delivery Service Partners (DSPs), primarily small and medium-sized enterprises, has grown to over 120 nationwide this year.

Meanwhile, the Amazon Hub program, which enables local SMEs to deliver Amazon products to nearby communities as a side business during their free time, has also expanded across Japan.

Ebrun will continue to track this development. For more related information, scan the QR code to follow the author on WeChat.